Quarterly Pivot: Healthcare IT Trends in Q3 2021

Quarterly Pivot: Healthcare IT Trends in Q3 2021 blog post

Discover the latest healthcare IT and revenue cycle management trends for Q3 in our latest Quarterly Pivot report. Each quarter, we identify trends to keep you appraised of current events. This report is intended to provide you with tools to make better business decisions and help you meet your business goals.

Inside this exclusive Q3 2021 report, you’ll learn about:Image of the Q3 2021 healthcare IT trends report from Pivot Point Consulting

  • Trends You Can’t Afford to Miss 
  • Game-Changing Healthcare IT Innovations and Events 
  • Industry Thought Leadership Worth Downloading

Read the top trends and download the free five-page exclusive report below:

Virtual Care

VP of Advisory Services and Virtual Care, Laura Kreofsky, gives the rundown on the latest trends in virtual care.

Trends to Look Out for

Walmart acquires Virtual Care platform

Additionally, the retail giant plans to expand care to 16 states. Walmart has acquired Telehealth provider MeMD. Alongside this, Walmart has also announced intent to expand healthcare across 16 states.

Walmart recently released more detailed information on its plans. The retailer will expand its virtual care to other companies and Amazon employees in all 50 states. Within two years, Amazon has become a major player across a large continuum of care delivery.

Amazon continues to expand and attract interest in Amazon Care service.

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Debate over future of phone-based telehealth

State Medicaid programs are looking to determine the long-term reimbursement for phone based telehealth. This has been spearheaded by a bill review in California.

Analytics & AI

Trends to Look Out for

New Players and Partnerships

Google Health and Amazon have entered the healthcare market and are making aggressive strides. Google is primarily focused on partnerships with payors and large provider organizations. These collaborative efforts rely on Google’s technology, Care Studio, to better assess and display clinical data.

Typical tools used include artificial intelligence. Amazon remains focused on supply chain, with Amazon-owned businesses like PillPack looking to disrupt the retail pharmacy space.

Robotic Process Automation

Many organizations are looking to drive additional efficiencies and cost savings. Typically, these are identified by data analytics and data science efforts. They are then improved or automated via tools such as Robotic Process Automation.

Data Analytics as a Service

As organizational requirements for data expand and stakeholders have more complex, sophisticated requests for data, healthcare groups require additional data support. Many organizations are partnering with Pivot Point to provide expertise only on EMR reporting platforms such as Epic’s Cogito Suite. Additionally, support has begun to include working with aligned tools such as Microsoft PowerBI, Tableau and Qlik.

Analytics Strategy

Over the last 10 years, we saw the electronic medical record become a key driver of strategy for a health system. Now, we’ve begun to see data analytics making that transition into a mission-critical, core strategic platform. As such, organizations are turning to Pivot Point’s strategy team.

Our team has provided support in maximizing the value and utility of their data across their healthcare enterprises. This has included support in working with external provider and payor partners.

Innovations You Need to Know About

From artificial intelligence to augmented reality, it can be difficult to know which innovative trends are most important to understand. For the remainder of 2021, our subject matter experts advise learning more about AI, machine learning and natural language processing.

Artificial Intelligence (AI)/Machine Learning (ML)

As noted above, AI/ML is a major focus right now. Cloud technologies and advancements in computing have enabled rapid development. This has also resulted in deployment of machine learning algorithms for varied use cases across the healthcare organizations.

Uses now range from clinical care to debt collections. We’ve developed an exciting partnership with Jvion to help more rapidly deploy these technologies to our clients.

Ambient Clinical Intelligence

We’re seeing new technologies using Natural Language Processing to “listen” to recorded patient visits and automate clinical documentation. We expect to see more solutions as the need for clinical automation continues. Judy Faulkner from Epic recently presented Epic’s future approach to this. Their goal is to solve the challenge of dense EMR screens that slow down physicians trying to complete patient visits efficiently.

Microsoft’s purchase of Nuance (including Dragon Naturally Speaking) is an interesting evolution to watch. It may be just an initial step in their healthcare product strategy as they increase their retail health market share.

Thought Leadership for Healthcare Professionals

Transform your healthcare organization. Download our full five page exclusive Q3 (2021) report and drive forward your business objectives today. today