Pivot Point Consulting is proud to be named 2024’s #1 Best in KLAS: Managed IT Services, as well as the only healthcare IT provider to be recognized as the top performer in back-to-back years. With an overall score of 96.2, our Managed Services team has consistently demonstrated a diligent work ethic and a passion for supporting our healthcare partners.
As the demand for healthcare services increases, hospitals and health systems must implement short and long-term labor strategies to improve their financial position. In addition, ongoing maintenance upkeep often burdens IT resources, diverting attention from strategic organizational priorities. Our U.S.-based, flexible managed IT service solutions are tailored for healthcare, utilizing a harmonious blend of our Managed Services center resources and a vast national virtual team. We provide trusted support and customized solutions that empower you to scale your operations, reduce costs and streamline processes so you can focus on key initiatives.
As your transformation partner, our Managed Services team will guide you in the ongoing journey—amplifying the value of your strategic endeavors, prioritizing patient and end-user experience, increasing operational efficiency and enhancing revenue.
Experience seamless support with our Service Desk solution. Our dedicated team is ready to assist 24/7, ensuring your systems run smoothly and your healthcare operations stay on track, delivering top-notch care to patients.
Keep your healthcare applications at peak performance with our Application Support services. Our team of specialists provides timely assistance and maintenance to ensure the reliability and efficiency of your critical IT applications.
Unlock strategic insights and expert guidance with our Advisory and Professional Services. Our experienced consultants help you navigate complex challenges, make informed decisions, and optimize your healthcare IT ecosystem for sustainable growth.
Healthcare IT is intricate. From the complexities of electronic health records to paramount data security needs, navigating the digital realm is challenging. Pivot Point Consulting stands as your trusted ally, easing the IT load, complementing your in-house IT team and championing unparalleled support for providers and patients. We manage patient access and Epic as a service –merging a consultative approach centered on improving and reducing duplicative process and technology. With our robust solutions, you’re ensured seamless IT operations.
Your core is patient care, not IT maintenance. Our around-the-clock healthcare help desk is adept in handling all technology intricacies like patient portals, EHRs and mobile apps. Trusting us with your healthcare IT ensures smoother operations, granting you the agility, promptness and unwavering process flow essential for exceptional care.
Why Choose pivot Point Consulting?
At Pivot Point Consulting, we’re more than just a service provider; we’re a partner in your healthcare journey. Serving numerous providers and organizations across the nation, we’ve garnered a reputation for transforming the trajectory of healthcare entities.