About Pivot Point Consulting

Who We Are

Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Analytics & AI, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations.

The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020.

ESG Impact Statement

Each year, Pivot Point Consulting and the entire Vaco family of brands (Vaco, MorganFranklin Consulting, Pivot Point Consulting and Focus Search Partners) create professional opportunities for thousands of people and solutions for thousands of companies. People are the foundation of Vaco’s mission, and we understand the significance of drawing the circle wider to broaden our perspective, to connect on a deeper level, and to be a force for positive change in our world. Through our evolving ESG initiatives, we are committed to ensuring fairness in the workplace; encouraging expression and integration of diverse views and cultures; safeguarding the health, safety, dignity and well-being of all those we serve; and pursuing responsible and sustainable sourcing and operations.

Statistics At A Glance

KLAS Ranked

2023 #1 Best in KLAS: Managed IT Services

Highest Ranked Vendor

In KLAS Implementation Services in the Select Category (July 2017)

Top 3 Best

In KLAS for HIT Implementation and Support for five years running (2015, 2016, 2017, 2018 & 2019)

#6

In Modern Healthcare’s Best Places to Work in 2021

Meet Our Executive Team

Our executive leadership team brings decades of experience, knowledge and expertise
both leading and working hands-on in the field of healthcare IT.

Happyology

Our Happyology program is designed to support our employees whole well-being. We do this by focusing on 5 areas: Recognition, Education, Wellness, Appreciation and Motivation.

Our Commitment to Diversity, Equity & Inclusion

Empowering transformation means change must start in our hearts first. Pivot Point Consulting’s commitment to social justice and reform began with the formation, along with our parent company Vaco, of our Inclusion, Diversity & Equity Cabinet (IDEC). Formed in 2020, Vaco’s IDEC promotes the continuous development of an inclusive, diverse, and equitable environment.

Vaco’s ongoing empathy-driven initiatives include:

Training programs and reverse mentoring
Diversity hiring, retention, and advancement
Community involvement
Cultural celebrations, inclusion surveys, and other programs

Our Partners

We’ve established partnerships with superstar companies (who complement our services) to provide end-to-end solutions. These relationships enable us to deliver even more value — particularly for challenges that require multiple competencies and deep experience in each. Our partners include:

Pivot Point Cares

At Pivot Point Consulting, we believe it’s important to be involved and give back to our communities. That’s why we founded Pivot Point Cares, a program that engages with both national organizations and local efforts.

Each year, we select one national organization to support as a company. Local offices also spend a day as a team, supporting something closer to home.

For 2019, Pivot Point has partnered with the Richie Pervan Touch Foundation, an organization that benefits children diagnosed with cancer and their families by providing basic needs to families greatly impacted by their child’s cancer diagnosis, otherwise unaffordable summer camps and sports leagues, scholarships, counseling and more. This year we participated in a fundraising event benefiting Advocate Children’s Hospital in Chicago, and helped to start a fund to support families transportation and housing while facing a cancer diagnosis.