Technical training for an EHR go-live is often hectic, arduous and delayed until the very end of implementation—when timelines are tight, end-users are anxious and IT expenses are highest. Yet much of an organization’s success hinges upon the effectiveness of its EHR system training, both at go-live and over the long term.
Training can have vast ramifications for the project budget and the successful long-term use of the EHR—which is why initial technical training must shift to long-term education. Increasingly, project leadership recognizes this ongoing need, but may have a lot of questions, including:
- What are the best staffing options for the EHR implementation training project?
- How many full-time or contract trainers do we need?
- To what extent will training impact budget and timeline?
- Which EHR training methodologies can we use, and which will be most effective?
Chris Cooley, Pivot Point Consulting’s lead Epic Program and Training Advisor, has experience on 15 EHR implementations.
Interested in reading more from Chris Cooley?
- Going Rogue: Bringing Provider-Side Experience to the World of EHR Training
- An Effective Strategy for Long-Term Epic Training
- Lesson Plans: Classroom v. eLearning
- Staff Your Training Team: Should You Hire FTEs or Contractors?
- The Truth About EMR Implementation Timelines
- What Your Instructional Designers/Principal Trainers Need to Know, But Don’t
- What Every EMR Training Manager Wishes They Knew at the Start of Their Project