Why Pivot Point Consulting?

”Pivot Point Consulting immediately identified something that was an eye-opener for us. We were really surprised at how much detail Pivot Point Consulting pulled out from our information.”

"When we needed to expand our service with Pivot Point Consulting, the firm went above and beyond the initial contract and fit everything in. That was fairly impressive, and I got to reap all the benefits of that. When Pivot Point Consulting asked about adding certain roles, we said we would like to use our own people and avoid that cost, and the firm obliged. I have no desire to ever bring the work back in-house. Pivot Point Consulting is doing it at a pretty substantially lower cost than I was able to in-house. Whenever I send customer satisfaction surveys out to folks, our service desk gets better marks than we got with the same people when they were part of our organization. We are able to save a significant amount of cost while getting better outcomes. I have even looked at trying to move some more of our work to the firm."

”It was very refreshing to get a statement of work from Pivot Point Consulting that detailed how much the evaluation was going to cost, how many hours it was going to take, and how the firm was going to proceed through the steps. They were very conscious of everyone’s time, and that was helpful. We could set and forget the engagement because the firm took charge of contacting all the stakeholders that we identified.”