CHCANYS partners with Pivot Point Consulting
to provide expertise and guidance
on The Cures Act Final Rule

Our team successfully guided CHCANYS members through the complexities of the Cures Act Final Rule, drastically improving their compliance preparedness.

The Challenge

Many healthcare organizations have reported challenges with understanding and complying with the Cures Act Final Rule. The Community Health Care Association of New York State (CHCANYS) found their member FQHCs had varying levels of knowledge and preparedness for compliance with the Final Rule. Additionally, the health centers were on nine different EHRs, which brought an added layer of complexity. Pivot Point Consulting was engaged to assist in health center Cures Act training and support given the firm’s expert knowledge of EHRs and the Final Rule and capabilities to assist in compliance.

Our Solution

Through partnership with CHCANYS leadership, Pivot Point developed:

  • A series of seven interactive webinars and Q&A sessions with supplementary materials
  • Several pre-recorded videos detailing the information blocking exceptions that were placed in a learning management system for member organizations’ employee training
  • A templated approach to needs discovery calls and follow-up technical assistance
  • A detailed checklist to evaluate preparedness and steps to becoming compliant
A 60% increase in those who were "Very Prepared"
Complete elimination of those who were "Not Prepared"
An evergreen delivery and compliance implementation solution

On the Success of the Project

Pivot Point Consulting brought a powerhouse team to lead the planning, marketing and delivery of the webinars, development of supporting materials, project team meetings and health center technical support. The delivery model and compliance implementation solutions developed by Pivot Point will continue to serve as a tool for all health center as they move forward on their compliance journeys. We continue to receive positive feedback from health center leadership. The Pivot Point Consulting team was flexible, knowledgeable, professional and easy to work with.
Jen Pincus
Sr. Director, Data & Technology