Epic Consulting Services

Epic Healthcare IT Consulting

Pivot Point’s Epic Healthcare IT Consulting is comprised of some of the most experienced and qualified Epic consultants in the industry who understand the value, and challenges of integrated Epic EHR implementations. We value forward-thinking mindsets and real-world experience to deliver tangible results. Nearly all of our consultants hold multiple certifications and years of related experience to develop solutions for the most complex operational and technological challenges.

Pivot Point can help

Our strategies, solutions and team members help you meet your goals of delivering quality care for your patients, all while realizing financial improvements. We specialize in every aspect of the Epic electronic medical records ecosystem, as well as third-party integration. Areas of excellence include:

Enterprise Implementations
Community Connect
Revenue Cycle Improvement Initiative
Analytics & AI
Application Expertise
Clinical Optimization

Advisory

We architect and deliver strategic Epic healthcare solutions.

Implementation

We augment and accelerate technology initiatives.

Optimization

We help you achieve the highest levels of software performance.

Talent Solutions

We find trusted, qualified resources to complement your team and grow your business.

Managed Services

We free you up from the day to day maintenance of IT and EHR operations so you can focus on strategic initiatives.

Areas of Expertise:

Whether you are looking to optimize your current system or install new versions, we have existing methodologies in place that can be tailored to support an organized, well-managed approach to planning, implementing, and optimizing a successful integrated system.

Epic Modules

ADT/Prelude™
ASAP™
Ambulatory
Anesthesia
Beacon™
Beaker™
Bridges™
CDM™
Cadence™
Canto™
Care Everywhere™
Chronicles™
Claims Clarity™
Clinical Documentation
Coding & Abstracting
Cogito™
Community Connect™
Cupid™(formerly Cardiant™)
EpicCare™ Ambulatory
EpicCare™ Link
Enterprise Data Warehouse
ETL™
Haiku™
HIM
Home Health
Home Health Billing
Identity™
Kaleidoscope™
Medical Device & Point of Care Technology Integration
MyChart™
OpTime™
Orders
Phoenix™
Radar™
Referrals
Remittance
Radiant™
Reporting Workbench
Resolute™
Hospital Billing
Resolute™
Professional Billing
Real Time Eligibility
Security
SBO™
Stork™
Systems Administration
Tapestry™
Welcome Kiosk™
Willow™
Wisdom™

Epic Implementation, Upgrade and Optimization

Ad Hoc & Custom Report Writing
Application Training
Business & Clinical Workflow Analysis
Change Management & Change Control
Epic Connect & Community Connect
Go-Live Support
Help Desk Support
Physician/Clinical Adoption
Project & Program Management
Project Management Office (PMO)
Security Assessments
Stabilization & Optimization
Upgrade Planning & Implementation
Validation Session Planning & Execution

Epic Revenue Cycle Management (RCM) – Interim Management

Accounts Receivable Analysis
Denials Management
Consolidation
Front Desk Assessments–Patient Access & Workflow
Staffing Models–Business Office

Epic Technology Services

Assessments
Environment/Domain Strategy
Interface Development
IT Strategy–System Assessments
Technology Readiness–Assessments

Why Pivot Point?

The Pivot Point Consulting Executive Leadership team averages 25 years of EHR and healthcare IT operational experience. and partner with your organization to achieve your healthcare IT goals. As your Epic consulting firm, we bring a depth of vendor-agnostic expertise and perspective to drive growth, operations, projects and innovation.