eClinicalWorks EMR

Optimizing performance and enhancing revenue cycle processes.

eClinicalWorks Solutions

While eCW is adept at incorporating client-requested functionality, its capabilities have limitations. Pivot Point Consulting goes beyond eCW’s offerings by thoroughly assessing the pros and cons of its features, breaking down its functionality, and aligning it with your fundamental requirements. We support eCW organizations nationwide, understanding our client’s unique operational needs to optimize their performance and enhance the revenue cycle processes.

Supporting eCW Organizations Nationwide

From building to implementing, our eClinicalWorks Solutions have got you covered​

Our EHR eClinicalWorks solutions experts are prepared to step in at any stage in your journey. With system and operations experience in all facets of clinical and revenue cycle application optimization, we understand your challenges and know what it takes to get things done.


We are a KLAS ranked healthcare IT and EHR Implementation leader — our expertise and tested implementation methodology help you ensure an on-time, in-budget go live.

Upgrade & Optimization

Optimization or upgrading of your current state to support and advise on best practices to leverage the complete eCW functionality to transform your practice.

Revenue Cycle​

Unlock the full potential of your practice’s revenue cycle. From streamlining claims processing to minimizing denials, we specialize in implementing tailored solutions that optimize cash flow and drive financial success.

Managed Services Support

We have the expertise you need to ease the burden of eCW EMR system and end-user support, from 24 x 7 EHR Service Desk and IT Help Desk services to workflow optimization to upgrades. On-shore support means you’ll always have coverage.

Strategy & Planning​

We work with eCW clients nationwide — from FQHCs to private equity and physician groups — helping develop and execute product roadmaps and patient and provider engagement plans to maximize value of eCW for EHR.

Analytics & AI

More data isn’t better if you don’t know what you’re measuring — or why. We can help you maximize your KPI dashboard and other reporting tools and data. We partner with you to focus on the right data to drive insights and decisions that will impact your business.

Patient Engagement​

Consumers are looking at care delivery differently. Are you? Our eCW experts are well versed in healow® and Patient Portal so you can improve your digital patient experience and engagement.


Whether you’re looking to ease the pressures of go-live, or interested in admin, superuser, or staff refresher trainings, we can offer remote and onsite services to work with your practice.

Project Management​

Our experienced team ensures a smooth transition, from initial planning to system launch, guaranteeing efficient coordination and optimal resource utilization of your EHR initiatives

Why Pivot Point?​

The Pivot Point Consulting Executive Leadership team averages 25 years of EHR and healthcare IT operational experience. and partner with your organization to achieve your healthcare IT goals. The team brings a depth of vendor-agnostic expertise and perspective to drive growth, operations, projects and innovation.

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Solutions for your unique eCW needs.

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