Free yourself up to focus on strategy.

We provide fully-integrated, flexible Help Desk services (including Telehealth, IT, EHR & Patient Portal).

Given the pace of technological change, IT upgrades, optimization, maintenance and support can be
difficult, expensive and strain often already over-leveraged resources—which prevents them from
focusing on higher value activities.

Pivot Point can help.

Get even more value from Managed Services. You can rely on us not only to deliver quality (as a result of our deep experience and integrated team) and an exceptional patient experience, but also use the data to provide you with performance improvement insights and solutions.

Experienced teams deliver a trusted, centralized
U.S.-based solution.

We have a dedicated team headquartered at our Managed Services Center of Excellence in Madison, Wisconsin focused on identifying and driving value across managed services, the patient experience and healthcare operations.


We decrease your operating expenses and improve outcomes by increasing resource utilization and clearly defining tasks so you get a better picture of your costs to operate and own your enterprise applications.

  • Telehealth
  • IT
  • EHR
  • Patient Portal


We manage the day-to-day maintenance of your enterprise healthcare application systems.


We increase your available project hours by removing task fragmentation and increasing your level of support.

  • Projects
  • Operations

2020 Best in KLAS

2020 Best in KLAS: Overall IT Services Firm — Pivot Point Consulting, a Vaco company, is recognized for commitment to quality and awarded 2020 #1 Best in KLAS: Overall IT Services Firm.

Join Our Team

We’re hiring qualified and experienced consultants for exciting projects throughout the country.

Our Pivot Point Promise

We offer a complimentary, no obligation assessment and advisory perspective – and we’re so confident in the quality of our talent that we also offer a 2-week guarantee.