Culture & Focus on Clients Fuel Growth

Culture & Focus on Clients Fuel Growth

NASHVILLE, Tenn., Oct. 13, 2022 – Pivot Point Consulting, a Vaco Company, and recognized 2022 #2 Best in KLAS: Overall IT Services Firm, has recently added two additional accolades to a long list of awards attributed to its “small firm” approach to big clients. It was one of only 26 firms named as a 2022 Fastest Growing Firm by Consulting Magazine, and for second year since its introduction, one of Nashville’s Best and Brightest Companies to Work For® in 2022. The firm has previously been recognized as one of the Best and Brightest Companies to Work For in the Nation® for eight consecutive years. 

“These awards are particularly meaningful to us because when the pandemic began, so many businesses struggled to adapt,” said Rachel Marano, founder and managing partner at Pivot Point Consulting. “Thankfully, we were better prepared with the right service offerings to successfully adapt and provide our clients with what was needed given the changing market. Through an increased focus in our managed services, data and analytics, and virtual care services, we were largely ableable to turn a negative into a positive. However, none of that would have been possible without the best talent available. We believe our unique company culture guides the great work our associates put forth each day to make Pivot Point more than just a workplace.”  

Pivot Point has experienced a consistent year-over-year growth of 12.5 percent over the past three years, with 2022 emerging as the firm’s most successful year yet. Given the volatility of the U.S. economy, Pivot Point has positioned itself to respond to industry challenges associated with inflation, as well as rising supply chain and cost pressures.  

The combination of the pandemic, the Great Resignation and global economic challenges has required Pivot Point to be intentional in recruiting the best people. At a time when talent often seems in short supply, Pivot Point Consulting associates are thriving while the firm is consistently recognized as one of the Best and Brightest Companies to Work For in the Nation®, as well as one of Modern Healthcare’s Best Places to Work. Pivot Point associates’ hard work has also been recognized by their clients in the form of six consecutive years of recognition as a Best in KLAS: Overall IT Services Firm.  

Programs like Happyology are just one way Pivot Point ensures associates know their value within the organization. Designed to support associates through both their tough times and good, a full-time Happyologist helps ensure everyone at the firm are valued and recognized for career development, life events and other accolades, both personal and professional. Similarly, the program offers proactive comfort and support to associates in times of illness, grief or other unexpected moments in life.    

As a continuing investment in its associates, Pivot Point also utilizes The Advantage leadership training, EQ coaching and Black Swan training to continue to nurture an exceptionala strong culture and strong lasting relationships. Pivot Point leadership views both as not only imperative to the growth of the firm, but also crucial to fostering the next generation of leaders.  

To learn more about what makes Pivot Point Consulting a Best and Brightest Company to Work For, or to learn about new careers, visit 

About Pivot Point Consulting
Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through EHR, ERP, Strategy, Virtual Care, Data & Analytics, Cybersecurity, Service Desk, Application Support and Revenue Cycle Management services. Our experts deliver consulting, managed services and talent solutions to providers, payers, life sciences and technology organizations. In 2022, the firm ranked as the #2 Best in KLAS: Overall IT Services Firm, by KLAS (after being 2020 #1 Best in KLAS Overall IT Services Firm) and alsoand ranked #2 in Partial IT Outsourcing. For more information, visit us today.