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Ambulatory care IT consulting partners

Clinics live and die by throughput and access. Our ambulatory care IT consulting optimizes the systems behind scheduling, visits and revenue.

// The challenge

High volume, thin margins, fast pace

Ambulatory care runs on volume and access, but clunky scheduling, fragmented EHR workflows and revenue leakage slow clinics down. Small inefficiencies, multiplied across thousands of visits, add up to real cost and frustration.

  • Scheduling and access friction
  • Clunky ambulatory EHR workflows
  • Revenue leaks across many visits
  • Provider and patient frustration

// Our approach

Expertise for throughput and access

We optimize the ambulatory EHR, access and revenue workflows that drive clinic performance, so scheduling is smoother, visits are efficient and revenue is captured cleanly across high volumes of care.

// How we help

Optimize the systems behind every visit

Patients waiting in a clinic lobby

Patient access

Patient access

Smooth scheduling, registration and access across your clinics.

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Physician working in the EHR at his desk

EHR

EHR consulting

Optimize ambulatory EHR workflows for speed and ease of use for providers.

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Laptop with secure data and analytics icons

Data

Healthcare data analytics

Track access, throughput and performance across the clinics.

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// Success stories

Results that speak for themselves

Real outcomes from our clients.

View all success stories
Academic Medical Center
On-time go-livefull functionality

Success story · EHR go-live

New 144-bed hospital launches on Epic on time

Pivot Point supported ambulatory Epic and built key inpatient apps, so a new hospital launched on time with all critical areas live.

Large academic medical center
Health system KPI alignment

Success story · Analytics transformation

Academic medical center aligns KPIs across a growing health system

After the acquisition of multiple community hospitals, Pivot Point helped a large academic medical center integrate data, align KPI definitions and expand analytics capabilities across the enterprise while addressing unique local reporting needs.

Showing story 1 of 2: Academic Medical Center

Our goal was to make capacity easier to manage by pulling the full care management optimization through the technology. Pivot Point understood that the build does not happen in a vacuum. They asked the right questions, partnered with our operational teams, and helped connect the people, process, and technology required to make the redesign real.
Health System Representative
North California University Hospital System

// Built for ambulatory care

Where small gains scale up fast

We are #1 Best in KLAS for Managed IT Services (2026) with deep healthcare expertise, so we optimize ambulatory systems exponentially so a small workflow gain, multiplied across thousands of visits, becomes real value.

Physician with a young patient in an outpatient clinic

// Our experts

Meet the experts behind your engagements

Elizabeth Kerch, Partner, EHR, Pivot Point Consulting

Elizabeth Kerch

Partner, EHR

Guides Epic and EHR strategy from build through optimization.

Epic & EHR · 20+ yrs
Wendy Soethe, VP, Analytics & AI, Pivot Point Consulting

Wendy Soethe

VP, Analytics & AI

Turns complex data into trusted analytics and AI teams use.

AI & Analytics · 28+ yrs
//Work with us

Ready to speed up access and tighten revenue?

Let’s get started
// FAQs

Ambulatory care IT FAQs

Common questions from ambulatory care leaders evaluating an IT partner.

Have any questions? →

Yes. Our ambulatory care IT consulting optimizes the scheduling, EHR, and revenue cycle systems that drive clinic access, throughput and financial performance.