Where vision
meets action


// Our Story
Built at the Pivot Point
Pivot Point Consulting was founded on a straightforward belief: healthcare organizations deserve a partner who gets to the root of what actually needs to change. Someone who rolls up their sleeves, embeds solutions into the culture and operations of the team, and stays until the momentum is theirs to keep.
Our uncommonly agile approach is what sets us apart. While others arrive with a packaged playbook and a fixed delivery model, we meet clients where they are. We're flexible enough to adapt to what the situation actually requires and focused enough to stay locked onto the outcome that matters.
At the pivot point of healthcare and technology, we ignite possibility. Every associate who joins Pivot Point knows what it's like to be a patient. That's the weight behind the work, and it's what makes our commitment to your organization feel different from day one.
“We tell you what you need, not just what you want.”
// Our Impact
A decade of results
that speak for themselves
From KLAS rankings to client endorsements, these numbers reflect real organizations whose missions we helped move forward.
Overall KLAS Score
Rated #1 Best in KLAS: Managed IT Services four consecutive years — 2023, 2024, 2025, and 2026 — against a segment average of 85.1.
// What We Do
Five Ways We Show Up For You
Managed IT services
Steady, unwavering support that keeps your systems running, your team focused, and your patients served 24/7, without dropping the ball.
Learn moreEHR consulting
From go-live readiness to optimization, we embed with your team to ensure Epic delivers what your organization actually needs.
Learn moreStrategic advisory
We help healthcare leaders make sense of complexity — shaping IT strategy, optimizing operations, and building roadmaps that hold up in the real world.
Learn moreAnalytics & AI
We help you turn data into decisions. Whether building analytics foundations or AI-enabled workflows that accelerate outcomes across the organization.
Learn moreERP consulting
Our ERP consultants help healthcare organizations implement new systems, migrate off old ones, and optimize what is already in place.
Learn more
Not sure where to start? Let's figure it out together.
Contact us// The People Behind the Pivot
Meet our executive leadership team
// Our business structure
How we're built to deliver
Pivot Point is part of Innovative Consulting Group, backed by leading healthcare-focused investors. We lead specialized teams across five practice areas, unified by one mission: deliver outcomes that last.
- One unified leadership team
- Five practice areas: EHR, ERP, managed services, analytics & AI, advisory
- Project-based and ongoing managed services delivery
- Serving providers, payers, and health IT organizations

// Insights
Featured insights & news
Industry updates, client success stories, and expert perspectives from the team at Pivot Point Consulting.

Hospitals’ 7-Step Guide for AI Preparedness
As hospitals accelerate AI adoption, many are moving faster than their foundations can support. In this article, Chris Rogowski outlines a clear, pragmatic path forward—one grounded in readiness, not hype.
Pivot Point Consulting
Pivot Point Consulting

Thomas Kaylor Named CFO at Pivot Point Consulting, Bringing Deep Healthcare Finance Expertise
Our recent addition of Tom Kaylor is already drawing industry attention — not because it’s a headline, but because of what it signals in the market: • Stronger financial strategy at scale •…
Pivot Point Consulting
Pivot Point Consulting

ChatGPT for Clinicians: OpenAI Completes Its Healthcare Trifecta as AI Platform Race Reaches the Exam Room
The race to bring AI into the exam room is quickly evolving into a platform play, as highlighted by HealthTech HotSpot. As companies like OpenAI expand their healthcare capabilities, the focus is shifting toward integrated, clinician-facing ecosystems embedded directly into care delivery.
Pivot Point Consulting
Pivot Point Consulting
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