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Rural health IT consulting partners

Rural and critical access hospitals often need to do more with less. Our rural health IT consulting brings big-system expertise, sized and priced for you.

// The challenge

Big-system needs, rural constraints

Rural and critical access hospitals must meet the same EHR, security and quality demands as large systems, with smaller teams, tighter budgets and less access to specialized talent. Every IT decision carries outsized weight.

  • Very lean IT teams and budgets
  • Specialized talent is hard to reach
  • Workforce shortages
  • Outages hit the whole community

// Our approach

Reach without the overhead

We bring certified expertise and managed support on demand to rural and critical access hospitals, so a small team can meet big-system standards without carrying specialized talent it cannot fully use or afford.

// How we help

IT partners for rural and critical access

Physician working in the EHR at his desk

EHR

EHR consulting

Support and optimize Community Connect remotely with certified experts.

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IT analysts at keyboards providing managed IT support

Managed services

Application managed services

Always-on support that extends a lean rural IT team every day.

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Help desk analyst resolving a ticket at her workstation

Service desk

IT service desk

Remote Tier 1 and Tier 2 help desk coverage for rural sites.

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Laptop with secure data and analytics icons

Analytics & AI

AI implementation & deployment

Bring Dragon Copilot ambient documentation to rural clinicians.

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The Pivot Point team showed they were invested in our joint goal to get tickets done, fix the system, and get the best care to our patients. They were very thoughtful and careful in meeting our expectations.
Manager
Midwest Health System

// Built for rural care

Enterprise depth for rural care

We are #1 Best in KLAS for Managed IT Services with deep healthcare expertise, so rural and critical access hospitals get enterprise-grade support scaled and priced for a small organization.

Rural hospital leaders meeting with IT consultants

// Our experts

Meet the experts behind your engagements

Christopher Rogowski, Partner, Strategic Advisory, Pivot Point Consulting

Christopher Rogowski

Partner, Strategic Advisory

Shapes IT strategy, governance and roadmaps for providers.

Operations + IT · 20+ yrs
Elizabeth Kerch, Partner, EHR, Pivot Point Consulting

Elizabeth Kerch

Partner, EHR

Guides Epic and EHR strategy from build through optimization.

Epic & RCM · 20+ yrs
Max Hanner, Pres., Managed IT, Pivot Point Consulting

Max Hanner

Pres., Managed IT

Leads the Best in KLAS managed services teams for clients.

Managed Services · 12+ yrs
//Work with us

Ready for big-system IT support that fits how you work?

Let’s get started
// FAQs

Rural health IT FAQs

Common questions from rural and critical access hospital leaders evaluating an IT partner.

Have any questions? →

Yes. Our rural health IT consulting extends small teams with certified expertise and managed support, sized and priced for rural and critical access hospitals.