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Epic consulting services

Most organizations use a fraction of what Epic can do. Our Epic consulting helps you implement, optimize and evolve as you grow.

// The challenge

Epic can do more than you can keep up with

A powerful platform underused is expensive. Gaps in build, adoption and analytics quietly cap what your Epic investment returns.

  • Configuration lags behind Epic's roadmap
  • Clinicians work around, not with, the build
  • Reporting and analytics go underused

// Our approach

Certified expertise, full platform

Our Epic consulting brings certified specialists across the full platform to implement, optimize and extend your environment.

  • Implementation and go-live readiness
  • Optimization across modules and content
  • Analytics, AI and adoption enablement

// Why Pivot Point Consulting

The uncommonly agile difference

Most Epic consulting firms hand you a fixed methodology and ask you to fit inside it. We start the other way around, shaping certified expertise to your build, your workflows and your roadmap, so the platform keeps advancing with you.

That agility is backed by real depth across the Epic ecosystem, from clinical content and revenue workflows to analytics, AI and adoption. It is why we’ve been rated #1 Best in KLAS for Managed IT Services for four years running.

// Success story

Results that speak for themselves

Real outcomes from our Epic consulting clients.

Read more success stories
Academic Medical Center
On-time go-livefull functionality

Success story · EHR go-live

New 144-bed hospital launches on Epic on time

Pivot Point supported ambulatory Epic and built key inpatient apps, so a new hospital launched on time with all critical areas live.

MetroHealth
Up to 500Epic tickets handled per month

Success story · Epic application managed services

MetroHealth reclaims time for IT priorities

By offloading Epic maintenance and support, MetroHealth freed its internal team for strategic work while improving system reliability.

Showing story 1 of 2: Academic Medical Center

// What we cover

Implement, optimize, and extend

Implementation

Our Epic implementation support covers go-live readiness, Epic back to foundation work and Epic staffing, with certified analysts and trainers who de-risk go-live and Epic go-live stabilization so your teams adopt the build with confidence from day one.

  • Epic implementation & go-live
  • Epic back to foundation
  • Epic staffing & training
  • Adoption enablement
Epic consulting team reviewing an implementation plan on laptops
// FAQs

Epic consulting FAQs

Our most frequently asked Epic consulting questions, answered.

Have any questions? →

Our Epic consulting spans the full platform: implementation and go-live, optimization of clinical and revenue workflows, analytics with Cogito, AI activation, and flexible staffing.

//Work with us

Ready to get more from Epic?

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