Pivot Point Consulting and Hiteks Collaborate

Pivot Point Consulting selects Hiteks’ Salient Clinical NLP software platform as part of their suite of solutions.  The EHR-integrated Salient Scribe solution optimizes EHR workflow and reconciliation of unstructured data to structured data fields in the EHR, and creates the foundation for real-time clinical documentation improvement at the point of care.

New York Business Wire

Pivot Point Consulting and Hiteks Solutions today announced a multi-year alliance agreement that brings together distinct capabilities for hospitals and physician users. Through its suite of services, Pivot Point Consulting will now be offering the Salient suite of solutions that can be deployed through any EHR system. Initially Pivot Point will focus on deploying Hiteks’ Salient Scribe, Alerts and Education solutions through the Epic NoteReader module. Hiteks’ Salient engine has the ability to power Epic’s NoteReader module in the 2014 version of EpicCare as a third party vendor solution.

Salient helps optimize the EHR by supporting NoteReader’s ability to give physicians immediate feedback to their clinical documentation at the point of care by highlighting the important terms in their Note and pre-populating any new Problem, Medication and Allergy terms after reconciling them with the structured lists.  Benefits realized for the hospital are more accurate, specific clinical documentation, physician time savings, and higher reimbursement opportunities through increased claims capture.

 “The advantage of having an experienced group like Pivot Point is they really know the workflow and information needs of their customers.  At Hiteks we are excited about marrying Pivot Point’s content understanding with fast and effective software design so that we can reliably present the physician and documentation specialists with the key data for their review and decision-making.” – Dr. Gerry Petratos, CEO Hiteks Solutions

“At Pivot Point we see the value and efficiency that Hiteks’ Salient NLP engine brings to our clients through real-time data capture and documentation time reduction. We are excited to be partnering with Hiteks and look forward to improving healthcare IT together.” – Rachel Marano, Partner & Co-Founder Pivot Point Consulting

Through this partnership Pivot Point customers will be able to:

  • Capture appropriate terms at the point of care in “real time” for more complete documentation and to automatically update Problem, Medication and Allergy lists from unstructured notes
  • Provide overall Clinical Documentation Improvement by inputting and capturing higher quality data from the EHR for higher reimbursement, claims capture and higher risk scoring
  • Increase efficiency for Physician workflow with reduction in time spent documenting in the EHR, allowing for more patient time and CME
  • Provide higher Physician satisfaction when working in the EHR

Customers can learn more about Pivot Point and Hiteks’ offering at the HIMSS Conference in Chicago on April 12-15 at McCormick Place at a private cocktail event on Tuesday April 14th and Booth# 8666. Dr. Gerry Petratos of Hiteks’ and Rachel Marano of Pivot Point will discuss how the focused offering of the service and technology have come together to help customers improve their clinical documentation and workflow processes.

For more information, visit pivotpointconsulting.com and Hiteks.com.

About Pivot Point Consulting

Pivot Point Consulting is a leading provider of EHR Consulting services. The firm’s deep experience and commitment to excellence helps the company deliver tangible implementation results for their clients. Pivot Point’s offerings include: electronic health record (EHR) consulting services; strategy and advisory services that drive clinical, revenue cycle and operational performance excellence; project management and PMO setup and execution; data analytics; business intelligence and staff augmentation. Pivot Point’s experienced consultants are highly qualified and knowledgeable in all aspects of healthcare technology and average over 10 years of HIT experience with multiple certifications. Pivot Point Consulting is dedicated to improving healthcare information technology and focuses on “Relationships First. Solutions Always.” Follow Pivot Point Consulting on Twitter, Facebook, LinkedIn, Google+, and their blog.

About Hiteks Solutions

Hiteks is a clinical decision support and NLP data analytics company founded by a group of senior healthcare executives who bring together more than 80 years of combined experience in the healthcare informatics sector. Their leading product is Salient, an application built for EHR systems at the Point of Care which in real-time extracts clinical data from the narrative portion of the medical record. This data is then automatically uploaded into Problem Lists, Medications and Allergy Lists to drive better decisions and expose the underlying rich clinical content. Follow Hiteks on Twitter, Facebook, LinkedIn, Google+, and subscribe to their blog.


Pivot Point Consulting

Rachel Marano





Dan Luzon