Epic Consulting

Pivot Point’s Epic® consulting practice consists of experienced and qualified Epic® consultants demonstrating that Pivot Point understands the value and challenges of integrated Epic EMR implementations. Our company’s leaders have hands-on, Epic® experience from the perspective of the vendor, healthcare organization, and consulting firm. Our consultants have multiple certifications and years of experience which sets ourselves apart from competitors and in line with your needs.

Our strategies, solutions, and team members will help you meet your goals of continuity and quality of care for your patients all while realizing financial improvements. We can offer assistance in the following key areas with both standard and Community Connect implementations:

  • Planning & Strategy Development
  • Implementation
  • Upgrades & Optimization
  • Support Services

Whether you are looking to optimize your current system or install new versions, we have existing methodologies in place that can be tailored to support an organized, well-managed approach to planning, implementing, and optimizing a successful integrated system. We focus on taking our lessons-learned and strategic solutions to advance each and every healthcare organization we work with.

Areas of Expertise

  • ADT/Prelude™
  • ASAP™
  • Ambulatory
  • Anesthesia
  • Beacon™
  • Beaker™
  • Bridges™
  • CDM™
  • Cadence™
  • Canto™
  • Care Everywhere™
  • Chronicles™
  • Claims Clarity™
  • Clinical Documentation
  • Coding & Abstracting
  • Cogito™
  • Community Connect™
  • Cupid™(formerly Cardiant™)
  • EpicCare™ Ambulatory
  • EpicCare™ Link
  • Enterprise Data Warehouse
  • ETL™
  • Haiku™
  • HIM
  • Home Health
  • Home Health Billing
  • Identity™
  • Kaleidoscope™
  • Monitor Medical Device & Point of Care Technology Integration
  • MyChart™
  • OpTime™
  • Orders
  • Phoenix™
  • Radar™
  • Referrals
  • Remittance
  • Radiant™
  • Reporting Workbench
  • Resolute™
  • Hospital Billing
  • Resolute™
  • Professional Billing
  • Real Time Eligibility
  • Security
  • SBO™
  • Stork™
  • Systems Administration
  • Tapestry™
  • Welcome Kiosk™
  • Willow™
  • Wisdom™

Epic Implementation, Upgrade and Optimization Services

  • Ad Hoc & Custom Report Writing
  • Application Training
  • Business & Clinical Workflow Analysis
  • Change Management & Change Control
  • Epic Connect & Community Connect
  • Go-Live Support
  • Help Desk Support
  • Physician/Clinical Adoption
  • Project & Program Management
  • Project Management Office (PMO)
  • Security Assessments
  • Stabilization & Optimization
  • Upgrade Planning & Implementation
  • Validation Session Planning & Execution

Epic Revenue Cycle Management (RCM) – Interim Management

  • Accounts Receivable Analysis
  • Denials Management
  • Consolidation
  • Front Desk Assessments–Patient Access & Workflow
  • Staffing Models–Business Office

Epic Technology Services

  • Assessments
  • Environment/Domain Strategy
  • Interface Development
  • IT Strategy–System Assessments
  • Technology Readiness–Assessments

Highest Rated Vendor in KLAS

Implementation Services – Select Category
Pivot Point Consulting had an outstanding Implementation Services overall score of 96.6 in 2017.

Join Our Team

We’re hiring qualified and experienced consultants for exciting projects throughout the country.

Our Pivot Point Promise

We offer a complimentary, no obligation assessment and advisory perspective – and we’re so confident in the quality of our talent that we also offer a 2-week guarantee.