Privacy Policy
This Privacy Notice describes how Pivot Point Consulting (“we,” “us,” or “our”) collects, uses, shares, and protects personal information. This Privacy Notice also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.
You can jump to particular topics by going to the headings below:
Information We Collect
How We Use Information
How We Share Information
Your Choices
How We Protect and Retain Information
Third-Party Applications/Websites
Changes To This Privacy Notice
SMS Terms and Conditions
Contact Information
Information for California Residents
Additional Information For California Residents
Information We Collect
We collect information about you in a variety of ways depending on how you interact with us and our websites and services, including:- Directly from you when you provide it to us, such as when you connect with a recruiter, create an account, sign up to receive communications from us, submit your information through our “Contact Us” website feature, or contact us by phone, email, or otherwise.
- Automatically using cookies, server logs, and other similar technologies when you interact with our websites, services, and emails.
- From other sources, including, for example, our affiliates, business partners, service providers, and other third parties, or from publicly available sources. For example, if you submit a job application to or through us, or become an employee, we may conduct a background check.
Account Registration
Types of Personal Information
We collect your name and contact information when you create an account as a client. We also collect information relating to the actions that you perform while logged into your account and your history of communication with our team.
Primary Purpose for Collection and Use of Personal Information
We provide account-related functionalities to our users. Accounts can be used for easy communication and tracking of services and to save your history with our company.
Client Information
Types of Personal Information
We collect the name and contact information of our clients and their employees with whom we may interact.
Primary Purpose for Collection and Use of Personal Information
We contact our clients and communicate with them concerning normal business administration such as projects, services, and billing.
Profile Creation
Types of Personal Information
We collect the name, contact information, work history and other data about candidates with whom we connect regarding job placement.
Primary Purpose for Collection and Use of Personal Information
We use candidate profiles to offer recruitment services to candidates and clients over extended periods.
Your Use of Our Website
Types of Personal Information
We use technology to monitor how you interact with our websites. This may include links you click on, or information that you type into our online forms. Some of these technologies may use “cookies.” Cookies are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. Other types of data we track include your IP address, the website that referred you to our website, and data about the device you use to visit our website.
Primary Purpose for Collection and Use of Personal Information
We use this information to help our website operate efficiently. We also use it to understand how you interact with our website to improve it and understand your preferences. Finally, we use this information to help detect and prevent fraud.
Technology on Our Website for Targeted Advertising
Types of Personal Information
We may allow third parties to place technology on our websites (e.g., a cookie or a pixel) that allows them to track you. The third party might also collect data over time and across other websites. They use this data to serve advertisements tailored to your interests, which may include advertisements about our products or services.
Primary Purpose for Collection and Use of Personal Information
Our partnerships with third-party service providers allow us to enhance our web content. We permit cookies on our website to participate in behavior-based advertising, which allows us to tailor our advertisements to better suit users’ interests. Where required by law, we base the use of third-party tracking technologies upon consent. Such users should see our Cookie Preference Center for more information.
Demographic Information
Types of Personal Information
We collect personal information, such as your age or location.
Primary Purpose for Collection and Use of Personal Information
We use this kind of personal information to provide tailored services and appropriate opportunities.
Email Interconnectivity
Types of Personal Information
If you receive emails from us, we may use certain tools to capture data related to when you open our messages or click on any links or banners they contain.
Primary Purpose for Collection and Use of Personal Information
We aim to make our communications as effective as possible and use this to learn how you interact with our communications to you.
Employment
Types of Personal Information
If you apply for a job posting with us or through us, or become an employee, we collect information necessary to process your application or to retain you as an employee. This may include, among other things, your Social Security Number. Providing this information is required for employment.
Primary Purpose for Collection and Use of Personal Information
We use information about current employees to perform our obligations to employees. In some contexts, we are also required by law to collect information about employees or applicants. We also have a legitimate interest in using your information to have efficient staffing and workforce operations.
Feedback/Support
Types of Personal Information
If you provide us feedback or contact us for support, we will collect your name and email address, as well as any other content that you send to us, in order to reply.
Primary Purpose for Collection and Use of Personal Information
We benefit from receiving and acting upon your feedback or issues.
Mailing List
Types of Personal Information
When you sign up for one of our mailing lists, we collect your email address or postal address.
Primary Purpose for Collection and Use of Personal Information
We share information about our products and services with individuals that consent to receive such information.
Surveys
Types of Personal Information
When you participate in a survey, we collect information that you provide through the survey. If the survey is provided by a third-party service provider, the third party’s privacy notice applies to the collection, use, and disclosure of your information.
Primary Purpose for Collection and Use of Personal Information
We wish to understand your opinions and collect information relevant to our organization.
How We Use Information
In addition to the purposes and uses described above, we use information in the following ways:- To identify you when you visit our website.
- To provide services.
- To improve, or create our services and product offerings.
- To conduct analytics.
- To communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues, or feedback.
- To send marketing and promotional materials including information relating to our products, services, or promotions.
- To detect and protect against malicious, deceptive, fraudulent, or illegal activity, including violation of our policies and terms and conditions, security incidents, and harm to the rights, property, or safety of our company and our users, employees, or others.
- To debug, identify and repair errors that impair existing intended functionality of our website and services.
- To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
- For internal administrative purposes, as well as to manage our relationships.
- For such other purposes as you may consent (from time to time).
How We Share Information
In addition to the specific situations discussed elsewhere in this Privacy Notice, we may disclose personal information in the following situations:
- Affiliates and Acquisitions. We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
- Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third-party intermediary.
- Service Providers. We share your information with service providers. Among other things, service providers may help us to administer our website, manage communication with candidates, conduct surveys, provide technical support, process payments, and assist in the fulfillment of orders.
Note that phone numbers we receive for SMS or text messaging consent will not be shared with third parties or affiliates for marketing purposes.
Your Choices
Subject to certain exceptions, some jurisdictions give you a right to make the following choices regarding your personal information:
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- Access To Your Personal Information. You may request access to your personal information or confirmation that we have information about you, including in some instances a list of third parties to whom we have disclosed personal information. In certain limited circumstances, you may also request to receive access to your data in a portable, machine-readable format.
- Changes To Your Personal Information. We rely on you to update and correct your personal information. You can contact us at the address described below in order that your information be modified. To the extent that you are working with an individual on our team to develop a recruitment profile, they can help you keep it up to date. You may ask us to correct information that is inaccurate or incomplete. Note that we may keep historical information in our backup files as permitted by law.
- Deletion Of Your Personal Information. You may request that we delete your personal information. If required by law, we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for other business purposes.
- Opt-out of Targeted Advertising. You may opt-out of online tracking based targeted advertising (e.g., cookies) by clicking the cookie settings link here or the “Do Not Share” link on our homepage. Please note that if you change browsers or devices, or if you clear your browser’s cache, you may need to click the link again to apply your preference. We also recognize Global Privacy Control (GPC) signals enabled by customers on their web browser or web browser extension as valid opt-out requests where required by applicable law. Please note that your opt-out preference signal will be applied only to your current browser and device. For more information about GPC, please visit Global Privacy Control. If there is a conflict between the GPC signal and a manual choice that you have made on our website regarding targeted advertising, we will honor your manual choice.
- Online Tracking. We do not currently recognize the “Do Not Track” signal.
- Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications.
- Promotional Text Messages. If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”
- Revocation Of Consent. Where we process your personal information based upon consent, you may revoke consent. Please note, if you revoke your consent for the processing of personal information then we may no longer be able to provide you with services.
Please note, not all the rights described above are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your request because the law permits or requires us to do so, or if we are unable to adequately verify your identity. We will not discriminate against individuals who exercise their privacy rights under applicable law.
Submitting Requests
You may exercise the rights described above by contacting us as indicated in the “Contact Information” section below. If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal.”
Note as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, the last interaction you had with us, or the contact information you have on file with us. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.
In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf.
How We Protect and Retain Information
No method of transmission over the internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our websites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else who has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
We retain your personal information for only as long as necessary to fulfill the purposes outlined in this Privacy Notice, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means, as well as applicable legal requirements.
Third-Party Applications/Websites
For your convenience, we may provide links to websites and other third-party content or services that we do not own or operate. The websites and third-party content to which we link may have separate privacy notices or policies. Please note, we have no control over the privacy practices of websites or services that we do not own. We encourage you to review the privacy policies of any third party website or application for details about such third party’s privacy practices.
SMS Terms and Conditions
Opt-In Method: Customer will Opt-In for SMS messaging from Innovative Consulting Group through verbal consent, this agreement for SMS will not be shared with third parties for marketing purposes. Opt-out: Customer will be able to opt out of SMS messaging from Innovative Consulting Group by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back in at any time by replying START. Messaging frequency may vary. Message & data rates may apply. Types of SMS Communications If you have consented to receive text messages, you may receive SMS communications related to the following:- Clients: Updates regarding upcoming on-site visits, meetings, and other relevant information.
- Job Applicants: Updates on your application status, details about open positions, onboarding materials, and other employment-related information.
- Message Frequency: Frequency of messages may vary depending on your interactions with us.
- Standard messaging rates will be charged by your mobile service provider.
- You can opt-out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.
Contact Information
If you have any questions, comments, or complaints concerning our privacy practices, or if you need to access this Privacy Notice in an alternative format due to having a disability, please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.
97 W. Oak Ave, Panama City, FL 32404
656-400-2894
Information for California Residents
Notice of Collection. The information below describes the categories of personal information we collect, disclose for a business purpose, and “sell” and/or “share” (as those terms are defined by California law). Please note, in addition to the recipients identified below, we may disclose any of the categories of personal information we collect with government entities, as may be needed to comply with the law or prevent illegal activity. We do not “sell” your personal information for money. As discussed elsewhere in the Privacy Notice, we use cookies and similar tracking technologies for purposes of targeted advertising. For more information, please see the Cookies and Similar Tracking Technologies section of this Privacy Notice. For details regarding how we use personal information, please see the Information We Collect section of the Privacy Notice. For information regarding how long we retain personal information, please refer to the How We Protect and Retain Information section of this Privacy Notice.
Identifiers
This may include real name, alias, postal address, unique personal identifier, online identifier, email address, account name, or other similar identifiers.
Category of Recipients
Disclosures for a Business Purpose
- Affiliates or subsidiaries
- Business partners
- Internet Service Providers
- Operating systems and platforms
- Other Service Providers
- Payment processors and financial institutions
- Professional services organizations, such as auditors and law firms
- Social networks
Sharing for Cross-Context Behavioral Advertising
- Advertising networks
Government Issued Identification
This may include social security number, driver’s license number, or state issued identification number, passport number.
Category of Recipients
Disclosures for a Business Purpose
- Affiliates or subsidiaries
- Business partners
- Payment processors and financial institutions
- Professional services organizations, such as auditors and law firms
Financial Information
This may include bank account number, credit card number, debit card number, and other financial information.
Category of Recipients
Disclosures for a Business Purpose
- Affiliates or subsidiaries
- Other Service Providers
- Payment processors and financial institutions
- Professional services organizations, such as auditors and law firms
Health Related Information
This may include medical information, mental or physical condition or treatment, or health insurance information.
Category of Recipients
Disclosures for a Business Purpose
- Affiliates or subsidiaries
- Other Service Providers
- Payment processors and financial institutions
- Professional services organizations, such as auditors and law firms
Characteristics of Protected Classifications
This may include age, sex, race, ethnicity, physical, or mental handicap, etc.
Category of Recipients
Disclosures for a Business Purpose
- Affiliates or subsidiaries
- Business partners
- Other Service Providers
- Professional services organizations, such as auditors and law firms
Commercial Information
This may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Category of Recipients
Disclosures for a Business Purpose
- Affiliates or subsidiaries
- Business partners
- Professional services organizations, such as auditors and law firms
Internet or Other Electronic Network Activity Information
This may include browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.
Category of Recipients
Disclosures for a Business Purpose
- Affiliates or subsidiaries
- Internet Service Providers
- Other Service Providers
- Professional services organizations, such as auditors and law firms
Geolocation Data
Category of Recipients
Disclosures for a Business Purpose
- Affiliates or subsidiaries
- Business partners
- Professional services organizations, such as auditors and law firms
Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information
Category of Recipients
Disclosures for a Business Purpose
- Affiliates or subsidiaries
- Business partners
- Internet Service Providers
- Operating systems and platforms
- Other Service Providers
- Professional services organizations, such as auditors and law firms
Professional or Employment-related Information
Category of Recipients
Disclosures for a Business Purpose
- Affiliates or subsidiaries
- Business partners
- Other Service Providers
- Payment processors and financial institutions
- Professional services organizations, such as auditors and law firms
Inferences Drawn from Any of the Information Listed Above
Category of Recipients
Disclosures for a Business Purpose
- Affiliates or subsidiaries
- Professional services organizations, such as auditors and law firms
Additional Categories of Personal Information Described in the California Customer Records Statute
Category of Recipients
Disclosures for a Business Purpose
- Affiliates or subsidiaries
- Business partners
- Payment processors and financial institutions
- Professional services organizations, such as auditors and law firms
Additional Information For California Residents
California law requires us to disclose the following additional information related to our privacy practices. If you are a California resident, the following privacy disclosures apply to you in addition to the rest of the Privacy Notice.- California Shine the Light. If you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing, please submit a written request to us using the information in the Contact Information section above.
- California Sensitive Information Disclosure. We collect the following categories of sensitive personal information (as defined under California law): social security number, driver’s license information, state identification card information, passport number, racial or ethnic origin, religious or philosophical beliefs, or union membership. This information is collected in order to process transactions, comply with laws, manage our business, or provide you with services. Note that we do not use such information for any purposes that are not identified within the California Privacy Rights Act Section 1798.121. We do not “sell” or “share” sensitive personal information for purposes of cross-context behavioral advertising.