Top 5 Tips for Maximizing Epic Community Connect Partnerships
Epic® Community Connect provides opportunities for healthcare providers to maximize the value of their EHR IT investments. It promotes a community record for the host and its affiliates, provides access to the industry-leading EHR to a broad range of organizations, supports regulatory compliance and enhances patient experience.
There are many reasons why healthcare organizations are investing in Community Connect programs. Whether it’s strategic growth or getting ahead of the competition, Community Connect can be leveraged in many different ways. Joe Clemons, Director, Advisory Services and Zack Tisch, Senior Director of Implementation Services of Pivot Point Consulting share top insights on how to successfully implement Community Connect.
1. Have an aligned organizational vision for Community Connect goals.
3. Communicate the vision to the organization.
4. Fully assess and understand the “why.”
5. Focus on success.
Go in depth on best practices for extending IT platforms with Community Connect in the latest episode of our podcast, “Get to the Point.”
About the contributors
Joe Clemons is a director, advisory services, at Pivot Point Consulting. Joe is an experienced healthcare technology leader in clinical and business system selection, implementation and post-live support including Epic, 3M, IOD (Ciox Healthcare), GE Centricity, McKesson, Workday, ADP, Great Plains, Pyxis, Omnicell, Acudose, medDISPENSE, comprehensive pharmacy closed-loop solutions, and many more ancillary Laboratory and Diagnostic Imaging Information Systems. Joe joined the advisory services team in 2019 with a long history of successfully managing projects and multi-disciplinary teams. He started his career in pharmacy management and pivoted to healthcare IT, where he led many EHR and pharmacy system implementations, served as the ICD-10 program manager for a large health system and managed Workday HRIS/ERP system implementations.
Zack Tisch, PMP is a senior director, strategic implementation services, at Pivot Point Consulting. Zack is a dynamic healthcare IT executive leader with 13 years experience in leading complex, integrated Electronic Medical Records implementations at notable institutions such as Cedars-Sinai, MD Anderson Cancer Center, UCLA Health, University of Arizona Health Network, and Catholic Healthcare Partners. Zack is a Project Management Professional (PMP) and is certified in 15 Epic applications. He also founded Epic’s Long Term Support Workgroup and is passionate about continuing to extract value out of the EMR system to provide efficient, effective, and safe care.