Given the uncertainties in healthcare today, moving quickly (but thoughtfully), tapping into solutions to accelerate care and having remote, specialized resources available are essential.

Pivot Point can help.

As the 2020 Best in KLAS Overall IT Services firm, we can help you navigate the impact of COVID-19 and beyond. Rely on us to be your partner every step of the way — providing you with turn-key solutions, industry best practices and experienced specialists.

Our rapid response solutions enable you to accelerate care — so you can focus on minimizing disruption to your patients, IT systems and organization.

TELEHEALTH SERVICES.

Fast track your virtual care solutions. We have the expertise and talent to implement and expand your telehealth solutions to move you from contract to care quickly.

REAL TIME REPORTING.

Leverage reporting and analytics to anticipate and manage ever-changing conditions.

• ‘Lights On’ Reporting
• COVID-19 Dashboard

EHR READINESS.

Leverage your existing technology for triage capabilities. We can stand up basic e-Visits in 2 weeks.

• e-Visits
• Direct Scheduling
• Best Practice Advisories
• Drive-Thru Clinic Strategy & System Set Up

HELP DESK SUPPORT (24 x 7 x 365).

Keep your resources focused on critical needs. Leverage our flexible help desk services.

• Telehealth
• Patient Portal
• EHR
• IT

VIRTUAL PATIENT EXPERIENCE.

Shift care from in-person to virtual with portal and app capabilities. We design, build, train and support the patient portal slated for “later”, but you need now.

• Patient Portal (MyChart) Optimization & Support
• Communications / Marketing

BUSINESS CONTINUITY ENABLEMENT.

We enable infrastructure stability and performance at a time when it’s more important than ever.

DYNAMIC STAFF AUGMENTATION.

Our specialized remote resources are here for you when you need us most.

• Healthcare Specialists
• Third Party Telehealth Vendors
• EHR Analysts & Reporting
• Third Party Specialists: Telehealth, Supply Chain, Patient Portal

CRITICAL SUPPLY CHAIN MANAGEMENT.

Be less reactive for future challenges. Our demand forecasting experts help you manage the impact of spikes and drops in inventory and supply network strategy sourcing for critical supplies. We have emergency centers to provide remote support for free.

FINANCIAL REPORTING.

Navigate the complex accounting implications as a result of these economic changes. It is crucial to understand, analyze, and document the impact and get it right — the first time. Our on-demand technical accounting experts are here to address your urgent accounting issues.