eClinicalWorks EMR

eClinicalWorks Solutions

We understand the complexities of an EHR, and we’re here to help you get the most out of your investment. Whether you’re early in your eClinicalWorks EHR system journey or looking to optimize workﬂows and reporting — we create tailored solutions for your unique needs. We specialize in eClinicalWorks V11 and EVA, as well as Commonwell and Carequality interoperability. Our mission is simple: to give you your time back so you can focus on providing quality patient care.

From building to implementing, our eClinicalWorks Solutions have got you covered

Our EHR eClinicalWorks solutions experts are prepared to step in at any stage in your journey. With system and operations experience in all facets of clinical and revenue cycle application optimization, we understand your challenges and know what it takes to get things done.

Implementation

We are a KLAS ranked healthcare IT and EHR Implementation leader — our expertise and tested implementation methodology help you ensure an on-time, in-budget go live.

Optimization

Our proven methodologies can maximize your ROI and take your system to the next level.

Training

Whether you’re looking to ease the pressures of go-live or interested in staff refresher trainings, we can offer remote and onsite services to work with your practice.

Managed Services Support

We have the expertise you need to ease the burden of eCW EMR system and end-user support, from 24 x 7 EHR Service Desk and IT Help Desk services to workﬂow optimization to upgrades. On-shore support means you’ll always have coverage.

Strategy & Planning

We work with eCW clients nationwide — from FQHCs to Hospitals and Cardiology practices — helping develop and execute product roadmaps and patient and provider engagement plans to maximize value of eCW for EHR.

Analytics & AI

More data isn’t better if you don’t know what you’re measuring — or why. We can help you maximize the utility of your reporting tools and data. We partner with you to focus on the right data to drive insights and decisions that will impact your business.

Patient Engagement

Consumers are looking at care delivery differently. Are you? Our eCW experts are well versed in healow® and Patient Portal so you can improve your digital patient experience and engagement.

Revenue Cycle

Let us support your staff and help them be more efficient. We assist in establishing the system, policy and workﬂow changes needed to improve billing and collections. Increase cash collection, reduce claim denials and lower your AR.

Why Pivot Point?

The Pivot Point Consulting Executive Leadership team averages 25 years of EHR and healthcare IT operational experience. and partner with your organization to achieve your healthcare IT goals. The team brings a depth of vendor-agnostic expertise and perspective to drive growth, operations, projects and innovation.