Epic

Pivot Point Consulting’s Epic Practice consists of experienced and qualified consultants demonstrating that Pivot Point understands the value and challenges of integrated Epic implementations. Our company’s leaders have hands-on, Epic experience from the perspective of the vendor, healthcare organization, and consulting firm. Our consultants have multiple certifications and years of experience which sets ourselves apart from competitors and in line with your needs.

Our strategies, solutions, and team members will help you meet your goals of continuity and quality of care for your patients all while realizing financial improvements. We can offer assistance in the following key areas with both standard and Community Connect implementations:

  • Planning & Strategy Development
  • Implementation
  • Upgrades & Optimization
  • Support Services

Whether you are looking to optimize your current system or install new versions, we have existing methodologies in place that can be tailored to support an organized, well-managed approach to planning, implementing, and optimizing a successful integrated system. We focus on taking our lessons-learned and strategic solutions to advance each and every healthcare organization we work with.

 Areas of Expertise

  • ADT/Prelude®
  • ASAP™
  • Beacon®
  • Beaker®
  • Bridges™
  • Cadence®
  • Canto®
  • Care Everywhere®
  • Chronicles®
  • Claims
  • Clarity®
  • Clinical Documentation
  • Coding & Abstracting
  • Community Connect®
  • Cupid® (formerly Cardiant®)
  • EpicCare® Ambulatory
  • Haiku/Canto
  • HIM
  • Home Health
  • Home Health Billing
  • Identity®
  • Kaleidoscope®
  • Medical Device & Point of Care Technology Integration
  • MyChart
  • OpTime®
  • Phoenix®
  • Radiant®
  • Reporting Workbench
  • Resolute® Hospital Billing
  • Resolute® Professional Billing
  • Stork®
  • Systems Administration
  • Tapestry®
  • Welcome Kiosk
  • Willow®

Epic Implementation, Upgrade and Optimization Services:

  • Ad Hoc & Custom Report Writing
  • Application Training
  • Business & Clinical Workflow Analysis
  • Change Management & Change Control
  • Epic Connect & Community Connect
  • Go-Live Support
  • Help Desk Support
  • Physician/Clinical Adoption
  • Project & Program Management
  • Project Management Office (PMO)
  • Security Assessments
  • Stabilization & Optimization
  • Upgrade Planning & Implementation
  • Validation Session Planning & Execution

Revenue Cycle Management (RCM) -Interim Management:

  • Accounts Receivable Analysis
  • Denials Management
  • Consolidation
  • Front Desk Assessments–Patient Access & Workflow
  • Staffing Models–Business Office

Epic Technology Services:

  • Assessments
  • Environment/Domain Strategy
  • Interface Development
  • IT Strategy–System Assessments
  • Technology Readiness–Assessments